Command Headquarters Military Designs®
Shipping, Returns, Exchanges, and Backorder Policies
What is our return Policy?
You may return your unused, unwashed, undamaged product for a full refund (excluding shipping and handling costs) within 20 days of purchase date. We do not offer exchanges.
To make a return to Command Headquarters Military Designs®
Contact our returns dept. at [email protected] and request a return #. You must provide your original invoice number when requesting a return #. We do not accept returns without a return #. We are not responsible for shipping costs. USPS is not accepted for returns.
For damaged or incorrect product
We will refund or exchange any damaged or incorrect product (including shipping). If you receive damaged or incorrect product please make sure tell our customer service rep so that the proper return # can be issued. You will receive instructions on how to return the damaged or incorrect product at this time.
Below is the address for damaged or incorrect product.
Command Headquarters Military Designs Returns
2110 Artesia Blvd. Suite 102
Redondo Beach, CA 90278
We recommend you ship your item with a carrier that provides tracking information as well as insurance. Command Headquarters Military Designs™ will not be held liable for products lost in transit. Turnaround time for credits and replacements is 2-4 weeks.
Order Processing Period
While we do everything we can to ship your order as quickly as possible, we have a 3-5 business day processing period.